Welcome to www.miningsense.com, the website and online service of Mining Sense Global S.L. (MiningSense). MiningSense knows that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by MiningSense when you use our online services, how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources.

Collection of Information


We collect personal information about you that you voluntarily submit to us, such as by ordering products or services on our Web site, filling out a form or survey, participating in webinars, entering a contest or sweepstakes, registering your email address with us or emailing us. We may also collect personal information from you at other points on our Web sites that state that personal information is being collected. Personal information that we collect from you may consist of your address, email address, or phone number, contact information, product purchase information or product usage information and other information that is not otherwise publicly available.

We also collect statistical information about you, such as the pages visited on the MiningSense Web sites, unique URLs visited within our Web sites, the domains from which people visit our Web sites, browser type and IP address. Generally, we do not link such information to any of your contact information (such as name, email address or user name). Most of this information is collected via cookies or other analysis technologies. Accepting the cookies used on our site does not give us access to your personal information, but we may use the cookies to identify your computer.


Sensitive information is defined as personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or information specifying the sex life of the individual.

Except as provided below, MiningSense does not request or receive sensitive information from visitors to our web sites. MiningSense may receive sensitive information such as medical or health conditions, or race and ethnic data regarding its employees or their dependents in connection with the administration of its health and welfare benefit plans, or as part of government mandated recordkeeping requirements where required by law. Such information will not be shared with third parties except as permitted by applicable law or as required in connection with the administration of human resources programs. In addition, sensitive information that has not been made public by an affected employee will not be used for a purpose other than its original purpose without the employee’s approval unless allowed under applicable law. Where appropriate under applicable laws, you will be given a more detailed explanation of sensitive information uses at the relevant time.

Sharing and Disclosure of Information


We do not sell, rent or share your personal information with nonaffiliated companies except to provide services or products you’ve requested, when we have your permission, as required by law, or under the following circumstances: (1) we may provide the information about you to trusted agents and or service providers who work on behalf of or with MiningSense under contract including confidentiality agreements. These companies may be in the United States or in other parts of the world. (2) We may disclose information about you if MiningSense is acquired by or merged with another company. In this event, MiningSense will notify you before information about you is transferred and becomes subject to a different privacy policy. (3) We may disclose information in situations involving violations our terms and conditions posted on our Web sites, potential risks to the physical safety of any person, where we believe it is necessary to in order to investigate, prevent, or take action regarding suspected fraud or illegal activities, or as otherwise required by law.

When you submit personal information to us during your visit to our Web sites, we will let you know how you can (a) prevent our use of this information for marketing purposes or, (b) if we are required to do so under applicable laws, prevent the disclosure of this information to third parties for marketing purposes, if you so choose.

Use of Information

We use personal identifiable and non-identifiable information for our marketing and sales purposes, for Web site administration, and for such purposes as expressly stated when you provided your information. We will not use this information for other purposes, unless you consent to the new usage or if required or permitted by applicable law.

Occasionally, we will send you e-mail communications with information, which may be useful to you, including information about our products and services or about offerings from affiliates or business partners. When you first provide us with your e-mail address, you will be given the option of not receiving any such e-mail communications. We will include instructions in our e-mail messages on how to unsubscribe if you later decide you do not want to receive any future e-mail communications.

Personal information given to us in one country may be transferred to a different country for the purpose of processing, data consolidation, storage and simplified customer information management, unless prohibited by applicable law.

Use of job applicant personal information

MiningSense uses personal information of its job applicants for a variety of human resources and similar functions, including job applications and hiring programs.

Links to non-MiningSense websites and third parties

The MiningSense websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the MiningSense web site. MiningSense does not control those sites or their privacy practices, which may differ from MiningSense’s. We do not endorse or make any representations about third party websites. The personal data you choose to give to unrelated third parties is not covered by our Privacy Policy.


We are committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, we have in place physical, electronic and managerial procedures to safeguard the information we collect. If appropriate, we use authentication tools among other methods to protect your web-based personal information. Of course, there is no such thing as “perfect security” on the Internet. E-mails you send us are not necessarily secure when they are transmitted to us. If your communication is sensitive or includes highly confidential information, you may want to provide it by post or via the telephone instead. When appropriate, we restrict the number of employees internally who can access such data and instruct such employees that the data is to be used only in adherence with the principles set forth in this Privacy Policy and our internal policies.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at: info@mining-sense.com